Shipping policy

Last updated: September 24, 2026

Where we ship

We ship to addresses in the United States, including P.O. boxes. We don't ship outside the United States at this time.

Shipping rates

• Orders of $50 or more (after discounts): free standard shipping.
• Orders under $50: flat $6.99.

Processing time

Your order is packed and shipped by our U.S. fulfillment partner within 2 to 5 business days (Monday to Friday, excluding U.S. holidays). Very large orders can take longer.

Delivery time

Standard shipping travels by USPS Ground Advantage and usually arrives 2 to 4 business days after it ships. Most orders arrive within 4 to 9 business days of being placed. Delivery times are estimates and are not guaranteed.

Tracking

When your order ships, we email you a tracking number so you can follow your package.

Address changes and cancellations

Orders go to fulfillment quickly. To change your shipping address or cancel, email us within 1 hour of placing your order. After that we can't change the order.

If a package comes back because the address was incorrect or incomplete, or because it was not picked up, we can ship it again once you cover the new shipping cost.

Lost, damaged or wrong orders

If your package hasn't arrived 10 business days after it shipped, arrives damaged, or contains the wrong item, email us. For lost packages, write within 30 days of the estimated delivery date. For damaged or wrong items, write within 30 days of delivery and include your order number and photos. We'll send a replacement or a refund at no cost to you. See our Refund Policy for details.

Contact us

Questions about shipping? Email support@dpsupplement.com.